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Recently I spent an afternoon at a beachside restaurant; people-watching and scribbling ideas in my sketchbook. I was there to listen to a new playlist I had prepared for a client. Since they shared a space with another business they needed music that matched the vibe of both establishments while also synced to the time of day. So I made morning, afternoon, and sunset playlists. I set the criteria for each playlist according to the persona of each business and curated the music to play in sync with the different crowd vibes throughout the day.


Can you match my vibe?
Can you match my vibe?

Constraints help to identify what is appropriate; they also help us create things more efficiently. Take for instance the self-imposed constraints that made the iconic Penguin book covers so successful. By setting a framework to format each book using a designed template; they were able to maintain a fixed production price with the same quality. Templates are particularly useful for businesses with many stories. A well-designed template will offer just the right amount of rules to lower production costs, with enough flexibility to make each edition remarkable.


Freedom is an illusion; that is, until you learn to define your boundaries. - My Wife
Freedom is an illusion; that is, until you learn to define your boundaries. - My Wife

Once you’ve determined the rules or what’s important, it is easier to identify what isn’t going to be appropriate and less meaningful. Part of the success of a storyteller is determined by how well they craft a desired emotion. I find it difficult to do this without the constraints of a framework. Particularly when it comes to making decisions. My artistic eye can easily find colours to work with but selecting the most appropriate one is another task. It requires criteria to make the final decision. Where will the colour live, who will see it, what is the desired mood, are there any preferred colours, etc.? Frameworks allow me to consider and recognize emotional states and perspectives beyond my own biases.


I cannot understand you. ‘Tis because you lean over my meaning’s edge and feel a dizziness of the things I have not said. - Trumbull Stickney
I cannot understand you. ‘Tis because you lean over my meaning’s edge and feel a dizziness of the things I have not said. - Trumbull Stickney

The complexity and difficulty of understanding what others will comprehend from an idea or feeling is difficult. We are limited by language. Full comprehension can be elusive and misunderstandings can arise from the gaps between what is said, what is felt, and what is intended. The meaning of an idea can be highly subjective and often depends on the individual's perspective, experiences, and context. The multifaceted nature of ideas emphasizes the importance of identifying a framework.



Food for thought.



Create a framework; use it as a tool. We’ve written about this before; read our brand articulation framework article for more information on using this for your business.


Updated: Jun 3, 2023

We approach the design of these kinds of stories in the same way we do others—starting with a brand articulation framework for your business. This ensures that the story we are planning has a consistent and familiar narration and visual language throughout the space.



Due to their ability to create whole, three-dimensional experiences, spatial stories can influence people to remarkable extents. A story that surrounds people can direct them on a path through space. Wayfinding and signage, for example, is a kind of storytelling that moves customers to different destinations.


Storytelling through spaces is particularly useful for businesses like restaurants, vacation homes, resorts, museums, libraries, and learning spaces; where a customer, guest, or visitor is looking to discover something meaningful through the location.


When we set out to design a story for a space, experience has taught us to consider the limitations of the space and the team in charge of maintaining it after it’s installed. Poor maintenance is surely going to affect the longevity of your investment. In addition to understanding your business plans, and budget, we work within production techniques and materials available to your team. Another valuable insight is that spaces have a life of their own. There’s often what the place itself lends to; then, there’s the influence of the surroundings and the inhabitants. These are some of the considerations we’ve learned to include in our process.


Want to bring a story into your space?






Updated: Jun 3, 2023

Think about what catches your attention; what stops you from scrolling past a post; or why you visit an online store again. Which particular newsletter do you actually open? Usually, what they all have in common are stories that offer something of value—whether it’s insight, news, amusement, empathy, hope, beauty or entertainment.



Although most dictionaries define ‘content’ as any substance that fills space, the recent use of the word has taken a definite focus on information designed to be consumed online. When we say content, we’re talking about stories made to fit your online platforms and appeal those audiences.


When creating content, we recommend it supplement your business goals in a way that customers look forward to hearing from you. Effective content works because it’s meaningful; it also helps in making your brand memorable for the right reasons. Just consider how you subconsciously place value in the conversations with those who habitually send those 'Good morning' messages on WhatsApp, and those who share interesting stories in the group chat.


Stories for websites, blogs, and social media are the most common content orders we get from our clients, followed by commissions for film scripts and online publications. Occasionally, we take on more complex content forms too—like playlists.



Read more about spaces with stories here.



We help our clients develop consistent and meaningful online stories that align with business goals. Because content with a good story is good business. As you know, there is less friction when customers trust who and what they're buying. We found that connecting with customers through shared values and affinities is a good place to start building trust. If you follow a consistent narrative that, over time, turns into a sort of kinship. Whether it be growing your brand awareness, turning customers into advocates, improving customer retention, driving sales, growing a community, or establishing authority and industry expertise, our experience has taught us that stories designed to supplement business goals have the best return on investment.




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